Our staff and department directory

Welcome to the Granite Pointe Academy team hub. This internal guide helps faculty and team members navigate our departments, identify role ownership, and quickly connect with the right person whenever questions arise.

Leadership

Behind every service we provide is a dedicated team of professionals, each bringing their unique expertise and enthusiasm to our business.

John Okamoto

Founder, CEO, Visionary

Defines the company vision, strategic direction, culture, and long term growth.

About me

How to Contact Me

  • Cell Phone:
  • Email: 

My Key Responsibilities

  • Company vision and long-term strategy
  • Clinical leadership and organizational direction
  • Company culture and core values
  • Strategic growth and major initiatives

Come to Me For

  • Questions about company vision and direction
  • Major strategic opportunities
  • Clinical philosophy and standards 
  • Long-term growth priorities

Who I Report to

  • C-Suite
    • Frances Leung, co-owner
    • Cary Okamoto,
    • Tami Bliss, Chief of Operations

Who Reports to Me

  • C-Suite
    • Frances Leung, co-owner
    • Cary Okamoto
    • Tami Bliss, Chief of Operations

Fun Fact About Me

What I love about Granite Pointe

 

Tami Bliss

Chief of Operations, Integrator

Translate the visioin into results through leadership alignment, operational execution, and accountability

About me

How to Contact Me

  • Work Phone: 916-797-6747 Ext. 102
  • Cell Phone: 916-838-5532
  • Email: tbliss@GranitePointeEyeCare.com

My Key Responsibilities

  • Company-wide operational performance
  • Leadership alignment and accountability
  • Execution of strategic priorities
  • Cross-office processes and operational consistency 
  • Organizational problem-solving and continuous improvement

Come to Me For

  • Cross-office operational issues
  • Clarification of responsibilities and decision ownership
  • Escalated operational problems
  • Process changes requiring approval
  • Leadership accountability and execution support

Who I Report to

  • C-Suite
    • John Okamoto, CEO, Visionary
    • Frances Leung, co-owner
    • Cary Okamoto

Who Reports to Me

  • Practice Managers
    • Maggie Dewey, Granite Pointe Manager
    • Jamie Graves, Eye-Q Lincoln Manager
    • Natasha Stevens, Foothills Manager
    • Barry Calloway, Placerville and Auburn Manager
  • Department Leads
    • Nicole Rexin, Front Office Lead
    • Claire Townsend, Ophthalmic Tech Lead
    • Frances Leung, Doctor Lead
    • May Reeves, Optical Lead

Fun Fact About Me

What I love about Granite Pointe

 

Practice Managers

Maggie Dewey

Granite Pointe Office Manager

Oversees daily office operations, team performance, and consistent delivery of exceptional patient care and service.

About me

How to Contact Me

  • Work Phone: 
  • Cell Phone: 
  • Email: 

My Key Responsibilities

  • Daily office operations and workflow
  • Staff supervision, scheduling, and performance
  • Patient experience and service standards
  • Office-level goals and performance metrics
  • Implementation of company policies and procedures

Come to Me For

  • Daily operational questions and office issues
  • Staffing coverage and workflow concerns
  • Employee coaching and performance matters
  • Patient service concerns requiring management support
  • Questions about office procedures and priorities

Who I Report to

  • Tami Bliss, Chief of Operations & Integrator

Who Reports to Me

  • Department Leads
    • Nicole Rexin, Front Office Lead
    • Claire Townsend, Ophthalmic Tech Lead
    • Frances Leung, Doctor Lead
    • May Reeves, Optical Lead
  • Department Staff

Fun Fact About Me

What I love about Granite Pointe

 

Jamie Graves

Eye-Q Lincoln Office Manager

Oversees daily office operations, team performance, and consistent delivery of exceptional patient care and service.

About me

How to Contact Me

  • Work Phone: 
  • Cell Phone: 
  • Email: 

My Key Responsibilities

  • Daily office operations and workflow
  • Staff supervision, scheduling, and performance
  • Patient experience and service standards
  • Office-level goals and performance metrics
  • Implementation of company policies and procedures

Come to Me For

  • Daily operational questions and office issues
  • Staffing coverage and workflow concerns
  • Employee coaching and performance matters
  • Patient service concerns requiring management support
  • Questions about office procedures and priorities

Who I Report to

  • Tami Bliss, Chief of Operations & Integrator

Who Reports to Me

  • Department Staff

Fun Fact About Me

What I love about Granite Pointe

 

Natasha Stevens

Foothills Office Manager

Oversees daily office operations, team performance, and consistent delivery of exceptional patient care and service.

About me

How to Contact Me

  • Work Phone: 
  • Cell Phone: 
  • Email: 

My Key Responsibilities

  • Daily office operations and workflow
  • Staff supervision, scheduling, and performance
  • Patient experience and service standards
  • Office-level goals and performance metrics
  • Implementation of company policies and procedures

Come to Me For

  • Daily operational questions and office issues
  • Staffing coverage and workflow concerns
  • Employee coaching and performance matters
  • Patient service concerns requiring management support
  • Questions about office procedures and priorities

Who I Report to

  • Tami Bliss, Chief of Operations & Integrator

Who Reports to Me

  • Department Staff

Fun Fact About Me

What I love about Granite Pointe

 

Barry Calloway

Office Manager

Oversees daily office operations, team performance, and consistent delivery of exceptional patient care and service.

About me

How to Contact Me

  • Work Phone: 
  • Cell Phone: 
  • Email: 

My Key Responsibilities

  • Daily office operations and workflow
  • Staff supervision, scheduling, and performance
  • Patient experience and service standards
  • Office-level goals and performance metrics
  • Implementation of company policies and procedures

Come to Me For

  • Daily operational questions and office issues
  • Staffing coverage and workflow concerns
  • Employee coaching and performance matters
  • Patient service concerns requiring management support
  • Questions about office procedures and priorities

Who I Report to

  • Tami Bliss, Chief of Operations & Integrator

Who Reports to Me

  • Department Staff

Fun Fact About Me

What I love about Granite Pointe

 

Department Leads

Nicole Rexin

Front Desk Operations

Claire Townsend

Technician Operations

May Reeves

Optical Operations

Anne Cook

Central Operations Coordinator

Doctors 

John Okamoto, OD

Doctor, Owner

Frances Leung, OD

Doctor, Co-owner

Kiran Gill, OD

Doctor

Ralph Baker, OD

Doctor

Christina McGhee, OD

Doctor

Melody Quenzer, OD

Doctor

Ralph Baker, OD

Doctor

Susanna Tan, OD

Doctor

Carlo Castro, OD

Doctor

Randy Fuerst, OD

Doctor

Susanna Tan, OD

Doctor

Susanna Tan, OD

Doctor

OD

Doctor

OD

Doctor

OD

Doctor

Staff Operations Council, Granite Pointe Academy

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